Privacy Policy

At Smilessence – The Specialist Dental Centre!, your privacy is extremely important to us. This policy describes how we collect, use, and protect your personal information when you visit our website, fill out forms, or use our services.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

a) Personal Information:

• Full name
• Contact number
• Email address
• Location (via IP address)
• Dental concerns/messages submitted through forms

b) Non-Personal Information:

• Browser type
• Device type
• Referral source
• Date & time of visit
• Cookies and session tracking data

2. How We Collect Your Data

• Submit a contact or appointment form
• Subscribe to any newsletter or updates
• Browse the website and accept cookies
• Interact with our social media plugins or WhatsApp button

3. How We Use Your Information

• To respond to appointment bookings and contact queries
• To personalize your user experience
• To send appointment reminders and updates (if opted in)
• To improve website performance, content, and services
• To comply with legal and regulatory obligations

4. Cookie Policy

Our website uses cookies to collect certain browsing data to improve your user experience. Cookies may track:

• Session time
• Pages visited
• Return visits
• IP address

You can disable cookies via your browser settings. Disabling cookies may affect some site features.

5. Data Storage & Security

We store personal data on secure servers and take industry-standard measures to protect your information, including:

• HTTPS encryption
• Secure hosting platforms
• Restricted access to data
• Regular security updates

6. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. However, your data may be shared:

• With trusted third-party providers (hosting, email, analytics)
• When required by law or to protect rights, safety, and security

7. Third-Party Links

Our website may include links to third-party websites (e.g., Google Maps, Instagram, Facebook). We are not responsible for the content or privacy practices of these websites. Users are advised to review their privacy policies separately.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccuracies in your data
• Request data deletion (as per applicable law)
• Withdraw consent to communication

To exercise any rights, contact us at drvineetvinayak@outlook.com

9. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If you believe we have inadvertently collected data from a child, please contact us for immediate removal.

10. Updates to This Privacy Policy

We may update or revise this privacy policy at any time. Any changes will be posted on this page with a revised effective date. Users are encouraged to review this page periodically.

11. Contact Information

📍 Shop No. SFF-102 Palam Triangle, Palam Vihar, next to McDonald's Palam Triangle, Palam Vihar, Gurgaon, Block F, Carterpuri Village, Sector 23A, Gurugram, Haryana 122017

📧 Email: drvineetvinayak@outlook.com

📞 Phone: +91-98113 03933